Logitech Harmony One Advanced Universal Remote
April 30, 2009 by admin
Filed under Electronics
Logitech Harmony One Advanced Universal Remote
Logitech knows who you are. You have a half-dozen remotes on the coffee table. And you’re the only one in the family who knows how to use them. Logitech can help with the Harmony One Advanced Universal Remote. Enjoy a full-color touch screen. Intuitive button layout. And an ergonomic design. So easy to use, the whole family will love it.
User Ratings and Reviews
5 Stars Finally – one remote that controls everything!
UPS dropped off my Harmony One remote about 20 minutes ago. I’m using it already. After a quick software install on my Mac I was ready to start programming. Honestly, the most time consuming part of the programming was collecting all the model numbers from my different components. Couldn’t ask for a smoother install/programming process.
I was a bit worried that my TiVo functionality would be hindered, but thanks to the custom buttons on the touchcreen, my TiVo functions from the Harmony One as well as (actually better than!) the TiVo remote.
I have tested all of my components and all are working great. Even better, one button now does the work that used to take several button presses from different remotes. For example, I used to have use the TV remote to turn on TV and change the input to the DVD/VCR player, then use the DVD/VCR player remote to control the DVD/VCR player. Now, I can press ‘Watch a DVD’ on the Harmony One and it does it all – turns on TV, changes TV input to DVD, turns on DVD/VCR player and selects the DVD function. Brilliant! Ordering another one for the basement entertainment center.
I’ll keep you updated as I continue to use the Harmony One…
4 Stars Great remote, performs better than expected.
I would give it 5 stars, but the remote is a little slow to run through the commands, but still faster than having to power on and off multiple devices with multiple remotes. Overall great choice, highly recommended.
5 Stars Just another home run for Logitech
I’ve had 2 previous Harmony remotes a 550 (I think) and my recent 880. When I added a television to the bedroom and had to deal with legacy remotes I wanted to move the 880 to the bedroom so …. good excuse to upgrade my home theater remote. Read all the other reviews and make your choice but rest assured the ONE in very easy to program and if you are upgrading from one Harmony to another it’s as simple as plugging into the USB port on your computer and updating the new remote — all the old key assignments are loaded and you are ready to go. Ergos are much better on the ONE than on the 888.
5 Stars Harmony One Remote
After reading dozens of reviews, I decided to order this remote. I was tired of having 5 remoted for various components. I found it very easy to install the software and program the remote. It worked perfectly on all components the first time (and every time since) and learning how to use it was very easy. I absolutely love this remote and would recommend it to anyone!
2 Stars Save your money, many problems and really bad tech support
This product sounds great and if you only have one device connected to your TV it is probably OK. It is slow, after you pick up the remote you have to wait for it to be ready, otherwise the buttons do not do anything. My brand new unit has gotten stuck on different commands. When I first programmed it (which you have to do on your computer) it just would not work right. Modifying the setup did not fix the problem. Eventually I deleted everything and started over and it now works sort of. There are still things I have to do with the TV remote as this one is too difficult to use. It gets stuck in odd modes and cannot get out.
Whatever you do, do not use your other remotes or device power button for power on/off as this really confuses the Harmony remote to the point that you have to turn everything off, put the harmony into its cradle and then turn on the hardware again with only the Harmony remote. This can be really irritating as I frequently turn the TV on/off when I am by the light switch. I habit I have had to change.
The worst part is the really bad technical support. You have to use the online system and wait 1-2 days for a response. In my first request I sent a very detailed explanation of the problems I was having and that I had already read the FAQ, Help, Users manual and used help on the device so please do not tell me to read the manual. Their response was first to ask me to send them more information (without telling me what was missing). Then they opened another account for me for no reason. I replied that I already had an account. They responded that I need to read the help and FAQ. I replied that I already had read the help and then they emailed that they assume the problem was fixed.
By then I had all new problems which I detailed to them and they responded with please tell us the problem. My response was please read my problem explanation and their response was we assume your problem has been fixed – which it had not. There were actually several more rounds of my requests for help and their really bad responses that did not help at all – I will not bore you with all of them, you get the idea.
Then the company submitted a software upgrade (a regular thing and not part of my requests). I upgraded the device with the software, thinking this might help with my problems and guess what? I have even more problems now then before. The device no loner successfully finds the correct video input for DVDs or for VHSs, I have to manually set the video input with the TV’s remote. This feature used to work on the Harmony and now it does not.
Bottom line, I should have bought the $400 remote my brother uses and has no problems with. I wanted to save money – you get what you pay for. This device is too complicated and has too many bugs. The most irritating of which is I have to pick it up (to activate it) and point it at the devices to get it to work. My old, simple device works anywhere by bouncing off the walls so I do not have to pick it up (I’m not lazy but have 2 lap dogs that do not like my reaching for the remote every time I want to change the volume, etc..
Bottom line – either buy a less expensive simple device or get the expensive one if you have a number of different devices to manage. This one is not worth the money or the aggravation. I would have sent it back but I had already thrown away the box it came in before I discovered how bad it was.
Logitech Harmony One Advanced Universal Remote
January 30, 2009 by admin
Filed under Electronics
Logitech Harmony One Advanced Universal Remote
Logitech knows who you are. You have a half-dozen remotes on the coffee table. And you’re the only one in the family who knows how to use them. Logitech can help with the Harmony One Advanced Universal Remote. Enjoy a full-color touch screen. Intuitive button layout. And an ergonomic design. So easy to use, the whole family will love it.
User Ratings and Reviews
5 Stars Finally – one remote that controls everything!
UPS dropped off my Harmony One remote about 20 minutes ago. I’m using it already. After a quick software install on my Mac I was ready to start programming. Honestly, the most time consuming part of the programming was collecting all the model numbers from my different components. Couldn’t ask for a smoother install/programming process.
I was a bit worried that my TiVo functionality would be hindered, but thanks to the custom buttons on the touchcreen, my TiVo functions from the Harmony One as well as (actually better than!) the TiVo remote.
I have tested all of my components and all are working great. Even better, one button now does the work that used to take several button presses from different remotes. For example, I used to have use the TV remote to turn on TV and change the input to the DVD/VCR player, then use the DVD/VCR player remote to control the DVD/VCR player. Now, I can press ‘Watch a DVD’ on the Harmony One and it does it all – turns on TV, changes TV input to DVD, turns on DVD/VCR player and selects the DVD function. Brilliant! Ordering another one for the basement entertainment center.
I’ll keep you updated as I continue to use the Harmony One…
5 Stars Just another home run for Logitech
I’ve had 2 previous Harmony remotes a 550 (I think) and my recent 880. When I added a television to the bedroom and had to deal with legacy remotes I wanted to move the 880 to the bedroom so …. good excuse to upgrade my home theater remote. Read all the other reviews and make your choice but rest assured the ONE in very easy to program and if you are upgrading from one Harmony to another it’s as simple as plugging into the USB port on your computer and updating the new remote — all the old key assignments are loaded and you are ready to go. Ergos are much better on the ONE than on the 888.
5 Stars Harmony One Remote
After reading dozens of reviews, I decided to order this remote. I was tired of having 5 remoted for various components. I found it very easy to install the software and program the remote. It worked perfectly on all components the first time (and every time since) and learning how to use it was very easy. I absolutely love this remote and would recommend it to anyone!
2 Stars Save your money, many problems and really bad tech support
This product sounds great and if you only have one device connected to your TV it is probably OK. It is slow, after you pick up the remote you have to wait for it to be ready, otherwise the buttons do not do anything. My brand new unit has gotten stuck on different commands. When I first programmed it (which you have to do on your computer) it just would not work right. Modifying the setup did not fix the problem. Eventually I deleted everything and started over and it now works sort of. There are still things I have to do with the TV remote as this one is too difficult to use. It gets stuck in odd modes and cannot get out.
Whatever you do, do not use your other remotes or device power button for power on/off as this really confuses the Harmony remote to the point that you have to turn everything off, put the harmony into its cradle and then turn on the hardware again with only the Harmony remote. This can be really irritating as I frequently turn the TV on/off when I am by the light switch. I habit I have had to change.
The worst part is the really bad technical support. You have to use the online system and wait 1-2 days for a response. In my first request I sent a very detailed explanation of the problems I was having and that I had already read the FAQ, Help, Users manual and used help on the device so please do not tell me to read the manual. Their response was first to ask me to send them more information (without telling me what was missing). Then they opened another account for me for no reason. I replied that I already had an account. They responded that I need to read the help and FAQ. I replied that I already had read the help and then they emailed that they assume the problem was fixed.
By then I had all new problems which I detailed to them and they responded with please tell us the problem. My response was please read my problem explanation and their response was we assume your problem has been fixed – which it had not. There were actually several more rounds of my requests for help and their really bad responses that did not help at all – I will not bore you with all of them, you get the idea.
Then the company submitted a software upgrade (a regular thing and not part of my requests). I upgraded the device with the software, thinking this might help with my problems and guess what? I have even more problems now then before. The device no loner successfully finds the correct video input for DVDs or for VHSs, I have to manually set the video input with the TV’s remote. This feature used to work on the Harmony and now it does not.
Bottom line, I should have bought the $400 remote my brother uses and has no problems with. I wanted to save money – you get what you pay for. This device is too complicated and has too many bugs. The most irritating of which is I have to pick it up (to activate it) and point it at the devices to get it to work. My old, simple device works anywhere by bouncing off the walls so I do not have to pick it up (I’m not lazy but have 2 lap dogs that do not like my reaching for the remote every time I want to change the volume, etc..
Bottom line – either buy a less expensive simple device or get the expensive one if you have a number of different devices to manage. This one is not worth the money or the aggravation. I would have sent it back but I had already thrown away the box it came in before I discovered how bad it was.
4 Stars Great remote, performs better than expected.
I would give it 5 stars, but the remote is a little slow to run through the commands, but still faster than having to power on and off multiple devices with multiple remotes. Overall great choice, highly recommended.
